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The ITIL Trainers Association (ITA) is a professional organisation who aims to support Service Management professionals. Our main goal is to gather and spread knowledge in the broad area of IT Service Management. ITA achieves this by generating and exhanging knowledge and practical experiences by:
Many training organisations sell a training product and rely on subcontractors or freelance trainers to deliver the knowledge. Sometimes even multiple organisations are involved. ITA is formed directly by experienced Service Management professionals to deliver your training. These professionals are our own people or are self employed and have a direct link with ITA. For you as a customer this means you will get the best trainer without spending money on other parties involved.
ITA is founded by Service Management professionals. We are the professionals in the area of IT Service Management with global experience for more than a decade. Our consulting and IT management background outclasses most of our competitors. We have delivered our IT consulting services for our customers in industry, banking and government in Europe, the US and Asia with great achievement.
Unique in the approach of ITA is our emphasis on the human factor in IT. We consider soft skills crucial to succes and our consultants are experienced coaches and trainers with outstanding skills in this area. Our training programs differs from most of our competitors, because of our emphasis on soft skills and theory on the human factor in IT.
Join ITA by becoming a member. Share knowledge with collegues and benefit from the knowledge ITA has to offer. Besides our membership program ITA offers other products in the area of ITIL Service Management available to our customers. As a subject matter expert ITA provides core training in ITIL and related Service Management subjects. Based on their leadership and experience in Service Management ITA can be considered a high quality training institute. This is shown by our top level passing rate and customer satisfaction.
Subscribe yourself through our website and join this community today, so you can benefit from the international source of ITIL Service Management data.
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ITIL Train the trainer Course
Become a certified ITIL trainer and organize your own training with full support of ITA. Download the brochure
ITIL Service Management Course become an ITIL Service Manager and improve your knowledge and skills as an IT Management professional.
ISO 20000 overview prepare yourself for the EXIN Service Quality Management Foundation exam.
BISL Foundation the new framework for your support organisation to translate functional demands into a technical solution design.
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ITIL Refresh: The results of the public consultations are published by OGC.
Download and read them here at ITA
Update exam requirements ITIL Foundation.
The exam requirements for the ITIL Foundation certificate in IT Service Management have been updated, and the new version will be effective as from July 1. This version update has no consequences for the contents of the exams. It consists of a more concise list of basic concepts of ITIL, with a few improvements.
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