One of the ITA concepts is the exchange of Intellectual Capital. Learn from the practical experience of other professionals. Don't invent the wheel and save time in building presentations or writing plans.
If you can provide us with a worthfull document, we offer you a free one year membership of ITA. Thus you will receive a load of material for you own use. Quite a good investment.
The content ITA delivers meets high quality standards. To acchieve this, all content will be evaluated by a board of ITA reviewers. Based on the following requirements the content is evaluated:
- Within the IT Service Management scope
- Unique contribution to our intellectual capital
- Provides added value to our members
- Correct English language (small spelling errors will be corrected)
- No plagiarism or lifting passages from other authors
The kind of contributions we are looking for and thus what you can expect to find on the ITA Knowledge web:
- Process implementation plans
- Project plans
- Service Management studies
- Practical experiences (hints and tips, pittfalls, do's and don'ts)
- Service Management data (figures, rates, benchmarking scores)
- Materials for Education (factsheets, presentations)
- Presentations
- TCO studies
- IT governance articles / white papers
- Real life case expamples
Our knowledge base is currently categorised with the following categories:
| Best practices | Based on the experiences of professionals |
| IT Governance | Planning and control of IT Management |
| IT Strategy and BITA | How to get Business IT Alignment and put IT in a strategic perspecitve (instead of a cost center) |
| ITIL Education | All materials for succesfull ITIL education |
ITIL related |
Other Service Management related topics |
| IT Models | Everything you want to know about ISO20000, MOF, CobIT, ASL, BISL, and other frameworks. |